Shipping policy
At Dos Hermanos, we are dedicated to providing you with a seamless and efficient shopping experience. Our shipping process is meticulously designed to ensure your satisfaction with every order. Here's what you can expect:
Timely Dispatch
- Prompt Processing: We understand the importance of freshness in your coffee experience. That's why we process orders promptly, typically dispatching within two days (2) to ensure you receive your coffee at its peak flavor and aroma.
Inclusive Pricing
- No Hidden Costs: The price you see is comprehensive. It includes both our exceptional coffee beans and the delivery service, ensuring transparency and ease in your shopping experience.
Delivery Timeframe
- Estimated Times: Delivery times may vary based on your location. We strive for timely delivery, but factors such as destination, shipping method, and unforeseen circumstances may influence the estimated delivery time.
- Stay Informed: We'll keep you updated on your order's progress and expected delivery date. Also You can track order status real time over here.
International Shipping
- Global Reach: For our international coffee lovers, we offer reliable shipping options to bring Dos Hermanos to your doorstep.
- Additional Charges: Please be aware that international shipping may involve extra charges due to customs processes, local regulations, and other associated fees.
Contact Us for Assistance
- We're Here to Help: If you have specific shipping requests or concerns, our customer support team is ready to assist you. Reach out to us via email at david@fairconnection.ae or masoud@fairconnection.ae, or through WhatsApp at +971544873847.
- Further Inquiries: For any additional questions, don't hesitate to contact us. Your satisfaction is our top priority.